ISP Development, Operation & Management
Community Connections offers all of the expertise and experience necessary to develop, configure and operate your
ISP including subscriber support, technical maintenance, marketing concepts and more.
Over the last 10 years, CCI has assisted several local
telephone companies in taking their ISP operations in-house.
- Turn-Key ISP System Development: We specialize in the technical and
marketing planning necessary to get your ISP system running smoothly. From the necessary telecommunications
connections, hardware and software configuration to web site development and more ... we can put it all
together for you. We provide 24 X 7 monitoring of your
equipment and networks on an ongoing basis and we are
generally aware of network problems before you are!
Although we work on all kinds of equipment, we specialize
in configuration and management of Linux servers, CISCO
routers and switches, DHCPatriot DHCP servers and 3-Com
dial-up platforms. We regularly deal with backbone
providers, equipment manufacturers and resellers and their
technical support operations, usually based in a foreign
country!
- Subscriber Support Services: Nothing is more important to your ISP
subscribers than the quality of support services offered.
Our goal at the Help Desk is to provide 24 X 7 techincal
support that surpasses your customer's expectations.
Our Help Desk technicians are trained to focus on solving
your customer's problems -- whatever they may be. We
do not measure productivity at the Help Desk by the number
of calls handled but rather by the number of problems
solved. Our people pride themselves in preventing
"truck-rolls".
- Clients: Click here to
see a list of our ISP clients.
Let Community Connections operate a profitable ISP for you!
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| Wednesday, January 07, 2009 |
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